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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brooke Jensen

Brooke Jensen

January 15, 2025

5  out of  5
rating by Brooke Jensen
"Christine made my experience signing a policy as smooth as butter! Truly so easy! She explained everything so clearly to me and told me if I had questions that I should not hesitate to call her. Her customer service is excellent and she was so helpful! I’m also saving a big chunk of money by switching from my old car insurance and signing with State Farm. I’m recommending them to everyone I know!!"
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Chase

January 9, 2025

5  out of  5
rating by Chase
"Just moved to Florida and could not thank the team enough over there for making getting my policies switched over and updated such a breeze! Was painless and even helped me save over $115 overall on both car and renters! Definitely will be with them for my entire time living in Florida!"
Profile photo of Teresa O

Teresa O

January 1, 2025

5  out of  5
rating by Teresa O
"Thank you Christine S. for making the process easy. Appreciate you taking the time to answers my many questions with a smile. Great customer service!!"
We responded:
"Dear Teresa, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Lauren Ramalho

Lauren Ramalho

December 28, 2024

5  out of  5
rating by Lauren Ramalho
"Switching car insurances and called to get a quote from State Farm, Cesar was SO HELPFUL! Honestly, if I had talked to anyone else, I dont know if i would have signed on so fast but he was fantastic. Cesar gave me every option, all the different packages, and I ended up getting more insurance then just the auto I was originally looking for. Thank you so much Cesar!!"
We responded:
"Dear Lauren, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Minh Vu

Minh Vu

December 25, 2024

5  out of  5
rating by Minh Vu
"Christine Sapp and the StateFarm team were very helpfull! I got exactly the policy I needed. My experience was positive and Christine made it quick and easy!"
We responded:
"Dear Minh, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Maria Aguiar

Maria Aguiar

December 19, 2024

5  out of  5
rating by Maria Aguiar
"The name agent that took care of me is Cesar. Great person, Great attitude. He helped me all the way thru."
We responded:
"Dear Maria, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Andy Scalas

Andy Scalas

December 14, 2024

1  out of  5
rating by Andy Scalas
"In 25 years I have never experienced an insurance agency who is so unprofessional and inept as Kaitlyn Dugger. They are nice on the phone but they lack industry knowledge and has costed myself and others a lot of money and stress. Go with another State Farm Agency. NOTE: 2 years after this review Kaitlyn never denied it or contacted me. So sad. So pathetic. She never even replied to this review."
Profile photo of GILARY Acevedo

GILARY Acevedo

December 12, 2024

5  out of  5
rating by GILARY Acevedo
"Excelente servicio, el agente Cesar Fernández fue muy amable y paciente conmigo. Tomo el tiempo de explicarme las pólizas y me dio alternativas eficientes según mis necesidades. 100% recomendado y habla español."
We responded:
"Dear Gilary, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Carlos Estrada

Carlos Estrada

December 12, 2024

5  out of  5
rating by Carlos Estrada
"I recently switched my auto insurance to Julie at State Farm and I couldn't be happier! She was amazing throughout the entire process. Not only did she help me and my family save money compared to Geico, but she made everything so easy. Julie was incredibly communicative and flexible, working around my schedule. She also took the time to explain everything clearly so I understood exactly what I was getting. If you're looking for new auto insurance, I highly recommend giving Julie a call! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Dear Carlos, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Tammie Rankine

Tammie Rankine

November 21, 2024

5  out of  5
rating by Tammie Rankine
"Christy is very knowledgeable, friendly and made this experience very painless. She had suggestions & answers for all of my questions! Great Job!"
We responded:
"Dear Tammie, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Ryan Hendrix

Ryan Hendrix

November 20, 2024

5  out of  5
rating by Ryan Hendrix
"Very friendly, knowledgeable and enthusiastic. Helped me create multiple custom options for auto insurance that I was able to review and choose what best fit my family."
We responded:
"Dear Ryan, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Alyssa Dominguez

Alyssa Dominguez

November 5, 2024

5  out of  5
rating by Alyssa Dominguez
"Super helpful! Great explanations and a pleasure to work with!"
We responded:
"Dear Alyssa, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Wendy Cazella

Wendy Cazella

October 31, 2024

5  out of  5
rating by Wendy Cazella
"Very pleased helpful new friend"
We responded:
"Wendy, Thank you for your 5-star review. I appreciate your business! "
Profile photo of Ryan Card

Ryan Card

October 28, 2024

5  out of  5
rating by Ryan Card
"Highly recommend this State Farm agent for all of your insurance needs! I worked with Mary to attain new car and home insurance and she helped walk me through the entire process. I greatly appreciate the team and the excellent customer service they provide."
We responded:
"Dear Ryan, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Glorivee Mojica

Glorivee Mojica

October 26, 2024

5  out of  5
rating by Glorivee Mojica
"Escojimos este seguro y nos gusta mucho la atensiones muy buenas los recomiendo al 100%"
We responded:
"Dear Glorivee, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Profile photo of Katrielle Nicholas

Katrielle Nicholas

October 15, 2024

5  out of  5
rating by Katrielle Nicholas
"Julie was great and got me the best affordable price for my vehicles! 10/10 recommend!"
We responded:
"Thank you, Katrielle. I am pleased to know that Julie was able to help you with all of your auto insurance needs. I appreciate your business! "
Profile photo of Richard Toymil

Richard Toymil

September 29, 2024

5  out of  5
rating by Richard Toymil
"I had a great experience working with Christi Sapp as she prepared quotes for both my home and auto policies. She is patient, knowledgeable, and professional. I am choosing State Farm for these reasons and the ongoing reliability of the company. Thank you!"
We responded:
"Dear Richard, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger"
Profile photo of Marco Antonio Ek Aldana

Marco Antonio Ek Aldana

September 28, 2024

5  out of  5
rating by Marco Antonio Ek Aldana
"Good service thank you Cesar"
We responded:
"Thank you, Marco. I appreciate your business! "
Profile photo of Roger Thompson

Roger Thompson

September 23, 2024

5  out of  5
rating by Roger Thompson
"Christi took care of my auto insurance needs without a hitch and got me the lowest premium."
We responded:
"Thank you, Roger. I am pleased to know that Christi was able to help you with all of your auto insurance needs. I appreciate your business! "
Profile photo of Lori Phillips

Lori Phillips

September 16, 2024

5  out of  5
rating by Lori Phillips
"Great experience with this agency. Christi and Christina were highly professional, extremely helpful and super friendly. I highly recommend them for all your insurance needs."
We responded:
"Thank you, Lori. I appreciate your business! "
Profile photo of diana canty

diana canty

September 6, 2024

5  out of  5
rating by diana canty
"What a wonderful experience getting our insurance changed to Florida. Super friendly staff!"
We responded:
"Thank you, Diana. I appreciate your business! "
Profile photo of PAUL BARRY

PAUL BARRY

September 5, 2024

5  out of  5
rating by PAUL BARRY
"Christi was very helpful and professional"
We responded:
"Thank you, Paul. I appreciate your business! "
Profile photo of Josh Mercer

Josh Mercer

August 21, 2024

5  out of  5
rating by Josh Mercer
"Can't say enough good things about Julie and Kaitlyn, they found me the best price for auto insurance saved me hundreds of dollars a month. Would recommend them 100%!!!"
We responded:
"Dear Josh, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger"
Profile photo of Doris Adams

Doris Adams

July 31, 2024

5  out of  5
rating by Doris Adams
"Great friendly atmosphere and knowledgeable agents.😊"
We responded:
"Dear Doris, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger"
Profile photo of Heather Ross

Heather Ross

July 20, 2024

5  out of  5
rating by Heather Ross
"Shopping car and home insurance was a task I’ve been putting off, expecting frustration, disappointment, and having to trust a total stranger to be honest and professional, in this confusing landscape. Problem solved!! Julie Hitchcock with State Farm is amazing! Excellent communication from the start. Made recommendations I wouldn’t have known about, bonus- saved us thousands of dollars! If you are evaluating your insurance, which you probably should if you live in Florida, do yourself a favor and call Julie, first!!"
We responded:
"Dear Heather, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger"