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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Roderick Wallace

November 22, 2023

5  out of  5 rating by Roderick Wallace
"Cesar was great. Spent the time guiding me to insurance savings that I didn’t know about. Produced a cost saving with better coverage policy. Thank you"

Steve Bloom

November 21, 2023

5  out of  5 rating by Steve Bloom
"I walked in without an appointment. Julie came up front and met me immediately. She walked me back to her area, and I explained that I was looking for insurance on my golf cart. After speaking with numerous agents at other agencies prior to meeting with Julie, I was feeling very discouraged. Well Julie saved the day. I was able to secure the exact policy that I wanted for the golf cart. And the pricing came back better than I expected. So very happy. And if you’re reading this, thank you very much Julie!"

Doug Brown

November 12, 2023

5  out of  5 rating by Doug Brown
"Thank you Cesar for you patience, clarity and excellt service. We enjoyed visiting with you at your office and getting signed up at a considerable savings."

Eddie Lepp

November 9, 2023

5  out of  5 rating by Eddie Lepp
"Cesar Fernandez Rosell was very helpful, knowledgeable, and friendly when I transferred my auto insurance to them. I highly recommend working with him."

Candice Ringberg

November 8, 2023

5  out of  5 rating by Candice Ringberg
"I am so impressed! Julie has been incredibly helpful, kind, and knowledgeable since day one. I was looking to switch providers as our rates had increased dramatically for no reason other than the state we live in. I was immediately blown away by the excellent customer service. We have saved a ton of money while also having the added benefit of a local agent. My only regret is that I didn’t call sooner!"

Sheila Olsen

November 5, 2023

5  out of  5 rating by Sheila Olsen
"Cesar assisted with quote on new home. He explained everything in detail and maintained excellent communication. He was very informative and professional."

Maddie C

October 26, 2023

5  out of  5 rating by Maddie C
"Julie helped us get an auto insurance quickly and easily. It was also more affordable than others we compared with including progressive and all state."


October 19, 2023

5  out of  5 rating by Blueskye
"I was able to do everything online, which was a big help. Everything went smoothly and I'm saving money on my car insurance, with more coverage."

Pat Dulin

October 9, 2023

5  out of  5 rating by Pat Dulin
"Thank you Christine for taking care of all of our insurance needs this morning. We left having accomplished everything we came for. It is great working with real people instead of unseen people on the phone. Thank you very much!! the Dulin's"

Paul Robertson

September 26, 2023

5  out of  5 rating by Paul Robertson
"Great customer service. I highly recommend Kaitlyn Duggar State Farm. Ask for Christine Sapp!"

Donald Valperga

September 23, 2023

5  out of  5 rating by Donald Valperga
"I am happy I chose State Farm, Christine was great in helping me .She took her time and effort to make sure I understood what I was getting in my auto insurance Thank you Christine I would recommend your company anytime someone wants to know who I am insured with you cared before and after the sale"

francesca garsh

September 20, 2023

5  out of  5 rating by francesca garsh
"Smart, knows when not to push and patient. Glad we have her as our agent."

Sam W

September 19, 2023

5  out of  5 rating by Sam W
"Great experience with this branch. Cesar Fernandez Rosell made the transition very simple and easy to understand as well as provides excellent rates. Highly recommend Cesar as well as this location."

Day Ryder

September 15, 2023

5  out of  5 rating by Day Ryder
"Julie was a pleasure to converse with. She made changing my auto insurance coverage to State Farm a breeze!"

Sean Robb

September 15, 2023

5  out of  5 rating by Sean Robb
"Christi was amazing and efficient in assisting my wife Sophia and I in changing our car insurance over to State Farm. Not only was the customer service great, and the process easy but we are saving so much money! Very happy!"
Profile photo of Rochelle Mocko

Rochelle Mocko

September 7, 2023

5  out of  5 rating by Rochelle Mocko
"Kaitlyn Dugger’s team at State Farm was wonderful to work with! I had State Farm previously and switched to Progressive when my husband got a new truck since it was slightly cheaper. Progressive has tripled in price in less than 4 years, with no explanation. Neither of us have had any accidents or tickets. When I went searching online, Cesar reached out to me immediately to help and sent me an actual quote to review. I couldn’t believe they were able to cut our monthly car insurance in half with the same coverage as Progressive. I’ll never leave State Farm again. If you need insurance, work with Kaitlyn’s team! Oh, they also sent us a handwritten thank you card in the mail for choosing them. Great customer service all around!"

Jon-Paul Amesbury

September 6, 2023

5  out of  5 rating by Jon-Paul Amesbury
"Great service."

Kevin Kehder

September 6, 2023

5  out of  5 rating by Kevin Kehder
"Kaitlyn was very professional and was very intelligent to all my needs ! I am blessed to be part of the State Farm family … Thank you so much Kaitlyn Dugger !!!"

Bill Giuliano

September 6, 2023

5  out of  5 rating by Bill Giuliano
"I want to give a big thanks to Christi Sapp and the team at Dugger State Farm! My wife and I recently moved to NE FL. I stopped by their office and in no time had my Homeowners and Auto insurance needs all sorted out. Christi is the best! Thank you!"

Anika Nissen

September 1, 2023

5  out of  5 rating by Anika Nissen
"Una de las mejores experiencias, gracias."

Alex Mustard

August 25, 2023

5  out of  5 rating by Alex Mustard
"Julie was awesome. We went back and forth multiple times to find which insurance policy was right for my family and me. With her help and suggestions, she was able to lower my monthly payment significantly compared to another major company and I have a much better coverage now. Thank you Julie for all the help and being so quick!"

jasmine baxter

August 11, 2023

5  out of  5 rating by jasmine baxter
"Was really easy to talk to. Mrs. Kaitlyn helped me understand what I was getting myself into and explained everything very well. Thank you so much!🖤"

Cheryl Graham

August 3, 2023

5  out of  5 rating by Cheryl Graham
"I highly recommend this location! I bundled my home and car, and it was much less than what I was paying before! They have the best rates, the kindest employees, and they are local to St. Augustine!"

Christy Fuerst

July 27, 2023

4  out of  5 rating by Christy Fuerst
"First quote was wrong but they changed it immediately and were great to work with"

Kimberly Mundy

July 24, 2023

5  out of  5 rating by Kimberly Mundy
"I just met, over the phone, my account rep, Mary Keen for the first time on the 1st day I called. She has given me the attention of a long standing client since day 1. I needed special attention in a timely fashion and that’s what I received. Mary seems to have great knowledge of the insurance business and still double check any uncertainties. Great experience. Thank you."